Protecting Information
Through Transparency

Nova Cart Trading LTD (“we”, “us”, or “our”) is a company registered in England and Wales (Company Number: [COMPANY NUMBER]), with its registered office at [REGISTERED ADDRESS]. We operate as a trading company conducting business through established online marketplace platforms.

This Privacy Policy applies to our corporate website located at enovacart.co and governs how we collect, use, store, and protect any personal information provided to us in the course of operating this website and our business activities.

We are committed to operating in a manner that respects individual privacy and upholds the principles set out in the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

As a corporate informational website — rather than an e-commerce platform — we collect only the minimal information necessary to operate effectively and respond to legitimate business enquiries.

When you use our contact form or send us an email, you may voluntarily provide:

• Your name or business name
• Your email address
• The subject matter of your enquiry
• Any information you include in your message

When you visit our website, certain technical information is collected automatically by our hosting infrastructure and any analytics tools we operate:

We use the information we collect only for legitimate business purposes. We do not use personal information for marketing, profiling, or advertising. Every use of personal data is grounded in one of the lawful bases set out in UK GDPR.

• Responding to enquiries submitted through our contact form or sent by email
• Communicating with potential or existing business partners and suppliers
• Maintaining and improving the security and performance of our website
• Understanding how visitors use our website so we can improve the experience
• Complying with legal and regulatory obligations applicable to our business
• Maintaining internal business records where required

We do not sell, rent, trade, or otherwise transfer personal information to third parties for commercial purposes. We treat the information entrusted to us with discretion and professionalism.

In limited circumstances, we may share information with:

• Service providers — Third-party companies that help us operate our website (such as hosting providers, email services, and analytics platforms). These providers are contractually bound to handle data only as instructed by us.
• Legal authorities — Where required by law, court order, or regulatory obligation to disclose information to a competent authority.
• Business transfers — In the unlikely event of a merger, acquisition, or business reorganisation, personal data may be transferred as part of that transaction.

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, accidental loss, alteration, or disclosure. These measures are proportionate to the nature and volume of data we handle.

While we take data security seriously, it is important to acknowledge that no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we take all reasonable steps to protect your information and will notify you as required by law in the unlikely event of a breach affecting your personal data.

Cookies are small text files placed on your device when you visit a website. Our website may use cookies for essential functionality and, where you consent, for analytics purposes.

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing ones. Please note that disabling cookies may affect the functionality of some website features. For full details on how we use cookies, please refer to our separate Cookie Policy.

Under UK GDPR, you have a number of rights in relation to your personal data. We are committed to upholding these rights and will respond to any request within one calendar month.

To exercise any of these rights, please contact us using the details in Section 10 of this policy. We will verify your identity before processing any request. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) — the UK supervisory authority for data protection — at ico.org.uk.

We retain personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. We do not keep data for longer than is needed.

When data is no longer required, it is securely deleted or anonymised. You may request early deletion of your data at any time, subject to any legal obligations that require us to retain it.

We may update this Privacy Policy from time to time to reflect changes in our operations, legal obligations, or best practices. When we make significant changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes acceptance of the updated policy. If any changes significantly affect your rights or how we handle your information, we will take appropriate steps to notify you.

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please contact us directly. We take all privacy enquiries seriously and will respond within the timeframes required by law.

If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO) — the UK’s independent authority for data protection matters — at ico.org.uk or by calling 0303 123 1113.